Information notice Problems with replenishing the balance with a bank card and using a QR code
[Update]

The problem is solved.

The replenishment of the balance is working normally.

Information notice API unavailability for the CDN service.
[Information]

On 08/16/2024, from 16:30 to 19:30 Moscow time, emergency work will be carried out for the CDN (Content Delivery Network) service, within which API unavailability will be temporarily fixed.

We apologize for any inconvenience.

Information notice Задержки при доставке SMS-сообщений в сеть операторов связи
[Update]

The problem has been completely fixed.

We apologize for any inconvenience caused.

Information notice Services and billing reports
[Information]

A new section with reports is available in the control panel.
View and download details of services provided by the project for the calendar month. Also download billing report that reflects the total amount of write-offs.
To reports (https://my.selectel.ru/balance/reports/billing)

Information notice Dedicated servers and Colocation API changes starting from 2025-02-12
[Information]

On 2025-02-12, we will remove the enable field from the Dedicated servers and Colocation API methods (this field determines whether the resource order in the pool is available). For example, it is used in the GET/location method.

To keep the integration working, it will be necessary to switch to supporting the new primary_resource_ordering field, which takes one of the following values:

  • enabled — servers in the pool are available for ordering.
  • enabled_in_admin – ordering is available...
Information notice Suspension of planned work for the period from 11/20/2024 to 12/02/2024
[Information]

During the period from 15:00 November 20, 2024 to 10:00 December 2, 2024, we will suspend work on connecting and reconnecting optical cross-connections affecting Selectel cross-connections.

The restriction does not apply to diagnostics of existing crossings and emergency work.

Information notice From 30/10/2024 to 31/10/2024, the SPB-1 and SPB-2 network pools will be merged
[Information]

Between 30/10/2024, 23:00 and 31/10/2024, 07:00 Moscow time (UTC+3), we will be merging the SPB-1 and SPB-2 network pools by reconnecting the SPB-1 pool infrastructure to the SPB-2 pool network equipment. Physically, the servers and racks will remain in the same data center.

During the pool merging process:

  • The servers and equipment in the SPB-1 pool may experience a brief internet network outage two times for 10 seconds at any time during the specified work period.
  • When using a...
Information notice Register for Selectel Tech Day the flagship conference on technology and IT infrastructure 🦖
[Information]

On October 10th, at the RBC Event Center in Moscow, Selectel Tech Day 2024 will take place — a large-scale conference on technology and IT infrastructure for business. The event will be held both online and offline.

We will discuss the latest trends in hardware, cloud services, information security, and ML. We’ll also talk about how changes in IT infrastructure help businesses launch products faster and grow.

Participants will have the opportunity to receive expert consultations, dive into...

Information notice Network maintenance in the infrastructure of the Cloud platform (ru-1) without affecting the operation of services
[Information]

In order to improve the quality of our services, on 09.09.2024 from 22:30 to 23:30 Moscow time, we will carry out work on the network infrastructure of the Cloud platform. The work will affect the ru-1 pool. There are no plans to interrupt services or impact customer infrastructure.

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