Статус-панель Selectel 🦖

Bare Metal Minor incident

Pools Operational

SPB-1 Operational

SPB-2 Operational

SPB-3 Operational

SPB-4 Operational

SPB-5 Operational

MSK-1 Operational

MSK-2 Operational

MSK-3 Operational

MSK-7 Operational

NSK-1 Operational

TAS-1 Operational

NBO-1 Operational

ALM-1 Operational

Services Minor incident

Dedicated Servers Operational

Colocation Operational

Racks Operational

Network Minor incident

Firewalls Operational

Cloud Platform Minor incident

Pools Minor incident

ru-1a Operational

ru-1b Operational

ru-1c Operational

ru-2a Scheduled maintenance

ru-2b Scheduled maintenance

ru-2c Scheduled maintenance

ru-3a Minor incident

ru-3b Minor incident

ru-3c Minor incident

gis-1a Operational

gis-2a Operational

uz-1a Operational

uz-2a Operational

kz-1a Operational

ke-1a Operational

ru-6a Operational

ru-6b Operational

ru-6c Operational

ru-7a Operational

ru-7b Operational

cloud platform

ru-8a Operational

ru-9a Operational

Services Minor incident

Cloud servers Operational

S3 Operational

Network Volumes Operational

Images Operational

Backups Operational

Loadbalancers Operational

Network Minor incident

Managed Kubernetes Minor incident

Container Registry Operational

Managed Databases Operational

Cloud functions Operational

Secrets manager Operational

Billing Operational

Service 1c in the cloud Operational

VMware Cloud Scheduled maintenance

Pools Scheduled maintenance

AVM1 | SILVER-1 Operational

AVM1 | GOLD-1 Operational

AVM1 + BRZ2 | PLATINUM-1 Operational

DUB3 | SILVER-1 Scheduled maintenance

DUB3 | GOLD-1 Scheduled maintenance

DUB3 + CVT2 | GOLD-1 Scheduled maintenance

Private Cloud Operational

SPB-DR-1 Operational

Services Scheduled maintenance

Virtual Data Centers Scheduled maintenance

Network Scheduled maintenance

VMware clusters Scheduled maintenance

vCloud Director Operational

Control Panel Operational

DaaS Operational

Cloud powered by VMware backup Operational

Backup SPB Operational

Backup MSK Operational

Backup Console SPB Operational

Backup Console MSK Operational

Network Services Operational

DNS-hosting Operational

Anti-DDoS Operational

Content delivery network Operational

Fault-tolerant load balancer Operational

Monitoring Operational

Direct connect Operational

Global connect Operational

Global router (L3VPN) Operational

File storage Operational

Mobile farm Operational

Data centers Scheduled maintenance

Moscow Operational

Berzarina-1 Operational

Berzarina-2 Operational

Aviamotornaya Operational

St.Petersburg Operational

Tsvetochnaya-1 Operational

Tsvetochnaya-2 Operational

Dubrovka-1 Operational

Dubrovka-2 Operational

Dubrovka-3 Operational

Novosibirsk Operational

Svetlyi Operational

Tashkent Operational

Unicon Operational

Infrastructure Scheduled maintenance

Electricity Operational

Conditioning Operational

Network Scheduled maintenance

N+ Operational

Interfaces Operational

API Operational

Control Panel Operational

NTP Operational

Looking Glass Operational

Billing Operational

Website Operational

Mirror Operational

CLI Operational

DNS Operational

Third-party services Operational

Veeam Cloud Connect/Veeam Agent Operational

Cyber Backup Cloud Operational

VDS by Selectel Operational

Website pages Operational

Control panel Operational

API Operational

Moscow Operational

Saint-Petersburg Operational

External network Minor incident

Russia network Scheduled maintenance

Foreign network Minor incident

Selectel Mail service Operational

Control panel Operational

AI router Operational

VDS Operational

Current incidents

Minor incident Проблема с созданием кластеров MKS в пуле ru-3

[Issue]

В настоящий момент наблюдаются сложности с развертыванием новых кластеров Managed Kubernetes Service в зоне доступности ru-3.

Мы уже в курсе ситуации и активно работаем над ее устранением.

Проблема затрагивает только процесс создания новых кластеров. Ранее созданные и запущенные кластеры продолжают работать в штатном режиме.

Мы приносим извинения за возможные задержки в вашей работе. Как только функционал создания кластеров в пуле ru-3 будет полностью восстановлен, мы опубликуем дополнит...

Minor incident Ухудшение сетевой доступности ресурсов за Cloudflare

[Issue]

Уважаемые клиенты!

В настоящее время мы фиксируем проблемы с доступностью некоторых внешних ресурсов, расположенных за сетью Cloudflare, из части подсетей Selectel.

Наши сетевые инженеры уже подтвердили наличие проблемы: маршрутизация до узлов Cloudflare работает штатно, однако наблюдаются потери пакетов данных при установке TLS-сессий на магистральных узлах.

Мы активно ведем диагностику совместно с вышестоящими операторами связи для скорейшей локализации и устранения причин потери трафик...

Minor incident Connectivity issues with Hetzner

[Monitoring]

Сетевая связность восстановлена путём перемаршрутизации трафика.
В настоящий момент мы ожидаем устранения аварии на сторонней европейской площадке для окончательного возврата трафика к стандартным маршрутам.

Мы продолжаем внимательно следить за ситуацией.

Scheduled maintenance Maintenance work on border routers in Saint Petersburg from 09-09-26 00:00 MSK to 09-09-26 06:00 MSK

[Scheduled]

Scheduled maintenance work on border routers in the Saint Petersburg region is planned for 09.09.2025 00:00–06:00 (UTC+3).

During the maintenance window, a reduction in redundancy level for BGP connectivity service is expected.
Sequential BGP session failures with BGP neighbors 188.93.17.37 and 188.93.17.44 for IPv4, as well as with 2a00:ab00:0:14::1 and 2a00:ab00:0:14::2 for IPv6 are planned.

If you have any additional questions, please contact us through the ticketing system.

Scheduled maintenance Scheduled maintenance on VMware cloud network equipment from 08-09-26 17:11 MSK

[Scheduled]

Scheduled maintenance work on the network plane of the VMware public cloud is planned for September 10, 2026, from 10:00 to 12:00 (UTC+3).

During the maintenance, a reduction in the network connectivity redundancy level for VMware public cloud services in the Saint Petersburg pool is expected, down to N+0 level.

Scheduled maintenance Scheduled maintenance for API. from 17-08-26 12:31 MSK

[Scheduled]

On August 19, 2026, from 1:00 PM to 2:00 PM (UTC+3), scheduled maintenance is planned for the API in the ru-2 pool.

Information notices

Information notice Join us at Selectel TechDay — our tenth flagship conference on business and technology

[Information]

On the agenda: 20+ talks from experts at Selectel and other tech companies, panel discussions, workshops, and twenty interactive booths. In the evening, we’ll record a new episode of the “Universe Plus” podcast together with Alexey Semikhatov and Vladimir Surdin, followed by an afterparty.

Thursday, October 8. Moscow, Lomonosov cluster, 1 Ramensky Boulevard

Registration and full conference program

Scheduled maintenances

Scheduled maintenance Planned Maintenance on backup infrastructure from 09-09-26 10:00 MSK to 09-09-26 14:00 MSK

[Scheduled]

On September 9, from 10:00 to 14:00 (UTC+3), scheduled maintenance will be performed on the Veeam backup infrastructure.

During this maintenance, the Agent Backup, Veeam Cloud Connect Repository, and Veeam Cloud Connect Replication services will be unavailable.

All active backup, restore, and replication sessions will be interrupted.

We apologize for the inconvenience.

Scheduled maintenance Scheduled maintenance on VMware public cloud backup infrastructure from 10-09-26 10:00 MSK to 10-09-26 16:00 MSK

[Scheduled]

On September 10 from 10:00 to 16:00 MSK, scheduled maintenance will be performed on the VMware public cloud backup infrastructure.

During the maintenance period, the “VMware Public Cloud Backup” service will be unavailable in all regions.

All active backup and restore sessions will be interrupted.

We apologize for any inconvenience.

Scheduled maintenance Planned maintenance work to update global routers in Kazakhstan from 10-09-26 10:00 MSK to 10-09-26 17:00 MSK

[Scheduled]

Scheduled maintenance work for global router infrastructure modernization is planned at locations ALM-1, kz-1 on 10.09.2026 from 10:00 to 17:00 (GMT+3).

Expected Impact:

Gateway redundancy level will be reduced to N+0 for L3VPN networks throughout the maintenance window in all pools of the Kazakhstan region.
Two service interruptions of up to 10 seconds each are expected across all L3VPN network types.

We apologize for any inconvenience this may cause.

Scheduled maintenance Maintenance work on border routers in Moscow from 11-09-26 00:00 MSK to 11-09-26 06:00 MSK

[Scheduled]

Scheduled maintenance work on border routers in the Moscow region is planned for 11.09.2025 00:00–06:00 (UTC+3).

During the maintenance window, a reduction in redundancy level for BGP connectivity service is expected.
Sequential BGP session failures with BGP neighbors 92.53.94.1 and 188.93.17.38 for IPv4, as well as with 2a00:ab00:1100:a::1 and 2a00:ab00:1100:1::1 for IPv6 are planned.

If you have any additional questions, please contact us through the ticketing system.

Scheduled maintenance Scheduled maintenance on the management layer of the ru-1 pool from 16-09-26 21:00 MSK to 17-09-26 01:00 MSK

[Scheduled]

From September 16 at 21:00 to September 17 at 01:00 (UTC+3), maintenance work will be conducted to improve the resilience of the cloud platform in the ru-1 pool.

During this period, the region will be temporarily hidden from the control panel, and the public API will become unavailable — resource management will be suspended for up to 3 hours.

Important: the work will not affect your current projects. All running servers and services will continue to operate normally.

Past incidents

Scheduled maintenance Scheduled maintenance in the ru-2c pool from 07-09-26 10:00 MSK to 07-09-26 14:00 MSK

[Scheduled]

On September 7, 2026, 07:00–11:00 UTC, scheduled maintenance on the power supply of the cloud platform in ru-2c will take place. There will be no downtime.

Scheduled maintenance Работы по улучшению инфраструктуры и сервисов продукта Мобильная ферма from 07-09-26 10:00 MSK to 07-09-26 20:00 MSK

[Scheduled]

Уведомляем вас о том, что 07.09.2026 в период с 10:00 по 20:00 (МСК) будут производиться плановые работы, направленные на улучшение текущей инфраструктуры продукта Мобильная ферма.

В ходе работ может наблюдаться периодическая недоступность устройств, а также ограничение функционала аренды новых/отказа от существующих устройств в указанном продукте.

Приносим извинения за возможные неудобства.

Minor incident Unstable operation of KVM on dedicated servers

[Resolved]

KVM console recovery has been completed. The service is operating in normal mode.

Incident & maintenance history

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