Scheduled maintenances
In order to improve the quality of our services, on 09/23/24, from 00:00 to 08:00 Moscow time, scheduled maintenance will be carried out aimed at modernizing the infrastructure, in connection with which your server will need to be disconnected from the power supply for up to 3 (three) hours, after which the server will be restored.
If this work affects your equipment, you will receive a notification in the control panel.
We apologize for the inconvenience caused.
09/24/2024 from 23:00 to 00:00 (UTC +3) scheduled maintenance will be carried out to improve the stability of the control panel for dedicated servers.
During the maintenance, unavailability of server power management, VNC consoles, and delays in ordering servers for up to 30 minutes are expected.
The availability of equipment will not be affected.
We would like to inform you that planned work on the modernization of electrical equipment will be carried out in the Tsvetochnaya-1 data center.
09/26/24 during the period from 12:00 to 12:30 Moscow time, one power supply input will be disconnected, which will lead to a decrease in the level of redundancy. These operations will not affect the operation of the server equipment.
We apologize for any inconvenience.
10/01/2024 from 23:00 to 00:00 (UTC +3) scheduled maintenance will be carried out to improve the stability of the control panel for dedicated servers.
During the work it is expected that the order of servers of arbitrary configuration and operations with ssh keys will be unavailable for up to 30 minutes.
The availability of equipment will not be affected.
On 03.10.2024 from 23:00 to 04.10.2024 01:00 (UTC +3) scheduled work will be carried out to improve the stability of the control panel for dedicated servers.
During the work, it is expected that the control layer of the equipment via the Control Panel and API program interface will be unavailable for up to 60 minutes.
The availability of the equipment will not be affected.
Past incidents
In order to improve the quality of our services in the period from 19.09.2024 22:10 to 19.09.2024 23:00 will be carried out scheduled works on the network of Cloud Platform in the pool ru-1.
Scheduled works will be carried out without affecting the service.
09/19/2024 from 21:00 to 23:59 Moscow time, scheduled work will be carried out to update the system software for DBaaS clusters.
The update will be performed one node at a time without interruption in the service, with the exception of the time for switching the master (up to three minutes). To minimize downtime, we recommend checking that the connection to the database cluster is used by DNS name.
Please note that during the work, libraries related to the sorting order of indexes will be...
In order to improve the quality of our services on 09/19/24, scheduled works aimed at upgrading the infrastructure will be carried out from 00:00 to 08:00 Moscow time, and therefore your server will need to be disconnected from the power supply for up to 3 (three) hours, after which the server will be restored.
If this work affects your equipment, you will receive a notification in the control panel.
We apologize for any inconvenience.