There is an ongoing Incident
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Bare Metal Major incident
Pools Major incident
SPB-1 Operational
SPB-2 Operational
SPB-3 Operational
SPB-4 Operational
SPB-5 Operational
MSK-1 Operational
MSK-2 Operational
MSK-3 Operational
NSK-1 Operational
TAS-1 Operational
NBO-1 Operational
ALM-1 Operational
Services Major incident
Dedicated Servers Major incident
Colocation Operational
Racks Operational
Network Operational
Firewalls Operational
Cloud Platform Major incident
Pools Operational
ru-1a Operational
ru-1b Operational
ru-1c Operational
ru-2a Operational
ru-2b Operational
ru-2c Operational
ru-3a Operational
ru-3b Operational
ru-3c Operational
ru-7a Operational
ru-9a Operational
gis-1a Operational
uz-1a Operational
kz-1a Operational
ke-1a Operational
ru-8a Operational
Services Major incident
Cloud servers Major incident
Object Storage Operational
Network Volumes Operational
Images Operational
Backups Operational
Loadbalancers Operational
Network Operational
Managed Kubernetes Operational
Container Registry Operational
Managed Databases Operational
Cloud functions Operational
Secrets manager Operational
Billing Operational
Service 1c in the cloud Operational
VMware Cloud Operational
Pools Operational
AVM1 | SILVER-1 Operational
AVM1 | GOLD-1 Operational
AVM1 + BRZ2 | PLATINUM-1 Operational
DUB3 | SILVER-1 Operational
DUB3 | GOLD-1 Operational
DUB3 + CVT2 | GOLD-1 Operational
Private Cloud Operational
Services Operational
Virtual Data Centers Operational
Network Operational
VMware clusters Operational
vCloud Director Operational
Control Panel Operational
DaaS Operational
Cloud powered by VMware backup Operational
Backup SPB Operational
Backup MSK Operational
Backup Console SPB Operational
Backup Console MSK Operational
Network Services Operational
DNS-hosting Operational
Anti-DDoS Operational
Content delivery network Operational
Fault-tolerant load balancer Operational
Monitoring Operational
Direct connect Operational
Global connect Operational
Global router (L3VPN) Operational
File storage Operational
Mobile farm Operational
Data centers Operational
Moscow Operational
Berzarina-1 Operational
Berzarina-2 Operational
Aviamotornaya Operational
St.Petersburg Operational
Tsvetochnaya-1 Operational
Tsvetochnaya-2 Operational
Dubrovka-1 Operational
Dubrovka-2 Operational
Dubrovka-3 Operational
Novosibirsk Operational
Svetlyi Operational
Tashkent Operational
Unicon Operational
Infrastructure Operational
Electricity Operational
Conditioning Operational
Network Operational
N+ Operational
Interfaces Operational
API Operational
Control Panel Operational
NTP Operational
Looking Glass Operational
Billing Operational
Website Operational
Mirror Operational
CLI Operational
DNS Operational
Third-party services Operational
Veeam Cloud Connect/Veeam Agent Operational
VDS by Selectel Operational
Website pages Operational
Control panel Operational
API Operational
Moscow Operational
Saint-Petersburg Operational
External network Operational
Russia network Operational
Foreign network Operational
Selectel Mail service Operational
Control panel Operational

Scheduled maintenances


Scheduled maintenance Scheduled maintenance on the modernization of infrastructure in the data center "Dubrovka-1" SPB-4 from 23-09-24 00:00 MSK to 23-09-24 08:00 MSK
[Scheduled]

In order to improve the quality of our services, on 09/23/24, from 00:00 to 08:00 Moscow time, scheduled maintenance will be carried out aimed at modernizing the infrastructure, in connection with which your server will need to be disconnected from the power supply for up to 3 (three) hours, after which the server will be restored.

If this work affects your equipment, you will receive a notification in the control panel.

We apologize for the inconvenience caused.

Scheduled maintenance Planned work to improve the stability of the control panel for dedicated servers from 24-09-24 23:00 MSK to 25-09-24 00:00 MSK
[Scheduled]

09/24/2024 from 23:00 to 00:00 (UTC +3) scheduled maintenance will be carried out to improve the stability of the control panel for dedicated servers.

During the maintenance, unavailability of server power management, VNC consoles, and delays in ordering servers for up to 30 minutes are expected.

The availability of equipment will not be affected.

Scheduled maintenance Planned infrastructure modernization works at the Tsvetochnaya-1 data center from 26-09-24 12:00 MSK to 26-09-24 12:30 MSK
[Scheduled]

We would like to inform you that planned work on the modernization of electrical equipment will be carried out in the Tsvetochnaya-1 data center.

09/26/24 during the period from 12:00 to 12:30 Moscow time, one power supply input will be disconnected, which will lead to a decrease in the level of redundancy. These operations will not affect the operation of the server equipment.

We apologize for any inconvenience.

Scheduled maintenance Planned work to improve the stability of the control panel for dedicated servers from 01-10-24 23:00 MSK to 02-10-24 00:00 MSK
[Scheduled]

10/01/2024 from 23:00 to 00:00 (UTC +3) scheduled maintenance will be carried out to improve the stability of the control panel for dedicated servers.

During the work it is expected that the order of servers of arbitrary configuration and operations with ssh keys will be unavailable for up to 30 minutes.

The availability of equipment will not be affected.

Scheduled maintenance Planned work to improve stability of the control panel for dedicated servers. from 03-10-24 23:00 MSK to 04-10-24 01:00 MSK
[Scheduled]

On 03.10.2024 from 23:00 to 04.10.2024 01:00 (UTC +3) scheduled work will be carried out to improve the stability of the control panel for dedicated servers.

During the work, it is expected that the control layer of the equipment via the Control Panel and API program interface will be unavailable for up to 60 minutes.

The availability of the equipment will not be affected.

Past incidents


Scheduled maintenance Planned infrastructure modernization works in Cloud Platform ru-1, 19.09.2024 from 19-09-24 22:10 MSK to 19-09-24 23:00 MSK
[Scheduled]

In order to improve the quality of our services in the period from 19.09.2024 22:10 to 19.09.2024 23:00 will be carried out scheduled works on the network of Cloud Platform in the pool ru-1.

Scheduled works will be carried out without affecting the service.

Scheduled maintenance Scheduled work on updating system software for DBaaS clusters from 19-09-24 21:00 MSK to 19-09-24 23:59 MSK
[Scheduled]

09/19/2024 from 21:00 to 23:59 Moscow time, scheduled work will be carried out to update the system software for DBaaS clusters.

The update will be performed one node at a time without interruption in the service, with the exception of the time for switching the master (up to three minutes). To minimize downtime, we recommend checking that the connection to the database cluster is used by DNS name.

Please note that during the work, libraries related to the sorting order of indexes will be...

Scheduled maintenance Planned works on infrastructure modernization in the data center "Dubrovka-1" SPB-4 from 19-09-24 00:00 MSK to 19-09-24 08:00 MSK
[Scheduled]

In order to improve the quality of our services on 09/19/24, scheduled works aimed at upgrading the infrastructure will be carried out from 00:00 to 08:00 Moscow time, and therefore your server will need to be disconnected from the power supply for up to 3 (three) hours, after which the server will be restored. 

If this work affects your equipment, you will receive a notification in the control panel.

We apologize for any inconvenience.

Incident & maintenance history
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