Problems in operation of the DNS

Major incident Network Services DNS-hosting Interfaces DNS
02-09-24 06:15 MSK · 2 days, 10 hours, 18 minutes

Updates

Resolved

The incident related to partial DNS unavailability has been resolved.

We apologize for any inconvenience.

September 4, 2024 · 16:32 MSK
Monitoring

At the moment, the incident related to the partial unavailability of DNS Selectel caused by several targeted DDoS attacks has been resolved.

The DNS service has now been switched to additional monitoring. Some users may still observe DNS unavailability on the part of some telecom operators, this is due to an outdated cache of DNS records.

To solve this situation, you can contact the appropriate operator or change the DNS server addresses to public ones.

September 3, 2024 · 18:40 MSK
Investigating

Our specialists have already solved the problem, but it will take a little more time to fully resume work - this is due to updating DNS records on caching NS servers. Partial unavailability currently affects only some Internet service providers.
Resolving is already happening correctly from authoritative ns servers, as well as from public dns servers. As a rule, it takes ~24 hours for the changes to be fully distributed on ns servers.

We apologize for the inconvenience and hope for your understanding.

September 3, 2024 · 15:47 MSK
Update

Problems in the operation of the service have been resumed.

Our specialists continue to work on correcting errors.

We apologize for any inconvenience!

September 2, 2024 · 18:05 MSK
Monitoring

At the moment, the cause of the problem has been rectified.

We continue to monitor the service.

September 2, 2024 · 16:15 MSK
Update

At the moment, there is a resumption of the problem.

Our specialists are aware of these errors and are already working to fix them.

September 2, 2024 · 15:40 MSK
Monitoring

The cause of the problem has been fixed, and we are carrying out additional monitoring of the changes made.

September 2, 2024 · 12:15 MSK
Issue

There are errors in the DNS operation.

Some providers may have problems with domain resolving.

Our specialists are already engaged in troubleshooting.
We apologize for any inconvenience.

September 2, 2024 · 08:30 MSK

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